Sales Development Representative at Narvar (SF)

About Narvar

A rapidly growing early stage startup, Narvar offers a complete platform of shipping and delivery solutions for retailers. Narvar is passionate about dramatically improving the online shopping experience, creating loyal customers for top retail brands. Its team blends diverse backgrounds and a passion for exceptional customer experiences. Collaborative self-starters who love building important things will thrive at Narvar.

Office Life

Narvar’s San Francisco office reflects its innovative spirit and passionate mission -- a brand new, large and open space that drives collaboration and fresh ideas. Every week sees recognition for efforts above and beyond the usual. Weekly happy hours build and maintain a strong sense of teamwork and camaraderie.

Sales Development Representative at Narvar - San Francisco

Narvar is looking for their first sales hustlers who will be on the front line driving our growth. You will be working on qualifying inbound leads, closing warm leads and building our sales pipeline. This is an amazing opportunity for someone who is looking to grow with a truly unique Silicon Valley startup. Their ideal candidate is hard working and highly motivated to execute the sales plan. You are scrappy, a quick learner and comfortable selling a technical product. Above all, you are passionate about innovating in the retail space and delivering the best possible customer experience.

  • Conduct online product demos

  • Cold call leads and close deals

  • Review sales progress in weekly sales meetings 

Qualified Candidates

  • 1 to 2+ year of experience in executing sales plans

  • Relentless drive to meet or exceed goals  

  • Strong self-starter

  • Excellent attention to detail and follow through

 

Customer Success Manager at BetterCloud (NYC)

BetterCloud puts IT in control of the modern workplace through user lifecycle management, data discovery, and IT and security automation purpose-built for SaaS applications!

BetterCloud Customer Success Managers (CSMs) are a critical part of their customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale business relationship with customers (including renewals and customer growth), and drive customer usage within the BetterCloud software. Customer Success Managers are trusted advisers on how to use the product and map it to a customer's specific business needs. betterCloud's role is to serve as customer advocates by delivering product feedback and feature requests to the BetterCloud team. At the end of the day, the mission is to delight BetterCloud's customers and have them truly love their time with BetterCloud.

Who are you?

  • Deeply committed to customer satisfaction and happiness

  • Analytical both quantitatively and qualitatively

  • Expert at juggling competing demands and managing limited time

  • Team-oriented, but eager to act aggressively to get things done for customers

  • Passionate about building a great company and a great product

Key Responsibilities

  • Build deep, long-lasting relationships with our customers that help deliver BetterCloud’s world class customer experience

  • Consult regularly with clients to fully understand their needs and actively solve their pain points

  • Act as the liaison between the customer and other teams at BetterCloud to prioritize issues, elicit feedback, or present customers with new opportunities

  • Monitor customer health to be ahead of problems and continually drive product adoption

  • Negotiate and renew current customer subscriptions

  • Work across the company (Product, Support, Sales and Marketing) to identify how we can constantly improve our product and customer experience

Preferred Background

  • 3+ years of sales, account management, customer success or support experience

  • Experience in SaaS is a major plus

To learn more about getting a quick intro with the recruiter, email amic@switchapp.com

Sales Development Representative at BetterCloud (NYC)

BetterCloud puts IT in control of the modern workplace through user lifecycle management, data discovery, and IT and security automation purpose-built for SaaS applications!

BetterCloud, voted Crain's Best Place to Work 2015, is looking for a highly motivated Sales Development Representative to join thier rapidly growing team. They are looking for an individual who wants to roll-up their sleeves and make an immediate impact on the organization.

BetterCloud's Sales Development Representatives serve as the front-line in their customer engagements efforts, contacting IT professionals who have yet to install their product, with the goal of generating qualified opportunities for the sales team. This role actually reports into the marketing team, which helps to streamline our marketing automation efforts and ensure that Sales Development Representatives are contacting the right people, at the right time, with the right message, ultimately giving the sales team more qualified opportunities to win business.

Responsibilities

  • Identify and generate leads for BetterCloud through various databases

  • Initial relationships with customers and represent BetterCloud professionally

  • Engage with organizations of varying size and type. From small business to large enterprises

  • Help to build the sales pipeline and architect the sales processes

Qualifications | Required

  • Familiar with Google Apps

  • Highly motivated, professional and hard working

  • Comfortable on the phone and ready to talk to customers every day

  • Past experience in cold calling: to IT professionals is a plus!

  • Attention to detail and highly organized

  • Creative thinker; comfortable with ambiguity

  • Excellent communication skills

  • Bachelor’s degree

Qualifications | Recommended

  • Foundational knowledge of Google Apps (Gmail, Drive & Calendars) and Cloud & SaaS Applications is a plus

  • Some sales experience and familiarity with Salesforce

  • Strong analytical skills

  • Proficiency in Spanish

Compensation | Benefits

  • Competitive base salary

  • Full benefits package

  • Stock options

  • Career growth with an industry innovator

To learn more about getting a quick intro with the recruiter, email amic@switchapp.com

Account Executive at BetterCloud (NYC)

BetterCloud is tier one venture backed, having raised $47 million to date, with more than 50,000 organizations and 20M users, looking to disrupt the modern IT workplace. BetterCloud can only achieve its lofty aspirations by finding and hiring amazing sales talent.  

If you are looking to be part of something profound and build something special, BetterCloud is for you.  They are looking for a highly motivated Mid-Market/Enterprise Account Executive to join its rapidly growing sales team.  They value hard work and positive attitude and are looking for an accomplished, quota carrying sales professional to share their skills, who can think creatively and make an immediate impact. They need talented people to generate leads and prospect for new customers and serve as the voice of our company as we convert leads into deals. You will find and engage with customers, own relationships and ultimately close business for BetterCloud.

In this role, you will report directly to the Chief Revenue Officer and the executive team to support your pursuit of your sales goals. You will receive hands-on coaching and mentoring to expand your skill set and will be encouraged to share your ideas and expertise to coach and mentor others!

Responsibilities

  • Own relationships with key customers and represent BetterCloud professionally

  • Execute customized presentations/demonstrations via Google Hangout and in person when required

  • Employ BetterCloud’s sales process to drive prospects from initial install, qualification, build business value, proof of concept (evaluation), through to contract closure

  • Engage with Mid-Market/Enterprise organizations to close deals

  • Help to build our sales pipeline and improve our sales processes

  • Support resellers engaged in opportunities, coordinating with the Channel Managers to drive more revenue through our partners

Qualifications | Required

  • A strong track record of prospecting leads and closing deals

  • Familiarity with Google Apps

  • Highly motivated, professional and hard working

  • Attention to detail, highly organized, and efficient in managing multiple projects at once

  • Creative thinker; comfortable with ambiguity

  • Excellent communication skills

  • Bachelor’s degree

Qualifications | Recommended

  • 5+ years experience selling software products/solutions in B2B environment, preferably in the information technology space. Cloud and SaaS experience a plus.

  • Foundational knowledge of Google Enterprise

  • Familiarity with using Salesforce

  • Strong analytical skills

To learn more about getting a quick intro with the recruiter, email amic@switchapp.com

Mid-Market Account Executive at Narvar (SF)

About Narvar

A rapidly growing early stage startup, Narvar offers a complete platform of shipping and delivery solutions for retailers. Narvar is passionate about dramatically improving the online shopping experience, creating loyal customers for top retail brands. Its team blends diverse backgrounds and a passion for exceptional customer experiences. Collaborative self-starters who love building important things will thrive at Narvar.

Office Life

Narvar’s San Francisco office reflects its innovative spirit and passionate mission -- a brand new, large and open space that drives collaboration and fresh ideas. Every week sees recognition for efforts above and beyond the usual. Weekly happy hours build and maintain a strong sense of teamwork and camaraderie.

Mid-Market Account Executive- San Francisco

Narvar is seeking a high-energy, execution-oriented Mid-Market Account Executive to drive revenue. The Mid-Market Account Executive will take ownership of revenue generation, develop new opportunities, manage pipeline, create and execute account strategies, and close enterprise-level deals. The ideal candidate will possess the intelligence and aptitude to position the benefits of our offerings, as well as the strategic thinking to drive a complex sales process.

  • Manage complex cross-functional relationships and present to VP and C-level staff including operations, marketing, e-commerce, and supply chain 

  • Execute a hybrid inside and outside sales model, where you will establish and develop a strategy for selling directly to targeted key accounts and new prospects

  • Negotiate contracts, working with senior management and corporate counsel, providing all follow up to deliver signed contracts

  • Manage and grow your assigned targets through strategic sales techniques

  • Identify and close new opportunities for growth including up-sells, cross sells, service opportunities, and referrals

  • Generate leads, engage in conversations, conduct sales via phone, WebEx, and in person meetings

  • Strengthen strategic solution selling skills within complex customer environments

  • Forecast sales activity and revenue achievement in salesforce.com while creating satisfied and reference-able customers 

Qualifications

  • 3-6 years of quota carrying SaaS sales and account management experience

  • Experience selling to multiple personas at VP and C-levels

  • Consistent earnings over-achievement in past Account Executive roles

  • Experience closing deal sizes of $20-40k

  • Experience with both inside and outside sales via phone, WebEx, and presentations

  • Experience with full life cycle sales including lead generation, lead qualification, outreach,through to deal closing

  • Fanatical about customer care and tenacious at solving every problem with a smile

  • Strong and demonstrated written and verbal communication skills

  • Bachelor’s degree preferred or equivalent field related experience

To learn more about getting a quick intro with the recruiter, email amic@switchapp.com

Senior Software Engineer at Narvar

About Narvar

A rapidly growing early stage startup, Narvar offers a complete platform of shipping and delivery solutions for retailers. Narvar is passionate about dramatically improving the online shopping experience, creating loyal customers for top retail brands. Its team blends diverse backgrounds and a passion for exceptional customer experiences. Collaborative self-starters who love building important things will thrive at Narvar.

Office Life

Narvar’s San Francisco office reflects its innovative spirit and passionate mission -- a brand new, large and open space that drives collaboration and fresh ideas. Every week sees recognition for efforts above and beyond the usual. Weekly happy hours build and maintain a strong sense of teamwork and camaraderie.

Senior Software Engineer at Narvar - San Francisco

This vital position involves working with product managers, designers and customer success teams to develop, test and implement Narvar’s cloud solutions. Using an iterative, agile dev methodology, code is pushed to production several times each week. As a senior role, strength and experience as a Tech Lead and mentoring engineers is highly desirable.

  • Provide DevOps support for our cloud operations

  • Provide engineering support for customer issues and general problem solving

  • Design and perform unit and integration testing

  • Research and adopt new technologies and open source implementations

  • Write requirements and design specifications

Compensation includes:

  • Equity

  • Medical-100% coverage, dental, vision

  • Commuter benefits

  • Daily lunches

  • Unlimited PTO

Qualified Candidates

  • Well-versed in Java and built out java based applications. Enterprise and e-commerce experience a plus.

  • 5+ years experience

  • BS/MS in Computer Science, Information Systems, or equivalent

  • Experience building high performance, scalable, highly available and reliable SaaS/cloud applications using Java and frameworks like Spring

  • Experience with implementing applications on Amazon AWS.

  • Experience building RESTful web services, integration with Web services like AWS, Twilio

  • Experience with NoSQL databases - DynamoDB, Cassandra, Redis

  • Experience with Postgres or Mysql databases - schema design, optimization, query analysis, database administration, very large data volumes

  • Knowledge of JVM performance optimization, Garbage Collection

  • Knowledge of some scripting language – Python, Shell scripts

  • Networking concepts, network security, and application security is desirable

  • Experience building enterprise business applications

  • Experience with CI, deploying, maintaining and troubleshooting applications on Linux platforms

To learn more about getting a quick intro with the recruiter, email amic@switchapp.com